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At A.K & Broda's Enterprise, we want you to be completely satisfied with your purchase. This return policy outlines the conditions and procedures for returning motorcycles, spare parts, and accessories.
Unused items in original packaging
Items with manufacturing defects
No returns once delivered & set up
Call us at (+233) 543177253 / 248984844 or email returns@akbroda.com to initiate a return request.
We'll provide a Return Authorization Number (RAN) and return instructions.
Pack the item securely in original packaging and ship to our return center.
We'll inspect the returned item and process your refund or exchange within 3-5 business days.
We offer exchanges for:
Exchanges are subject to availability. If the exact replacement is not available, we'll offer a full refund or similar alternative.
If you receive a damaged or defective item:
Items covered under warranty can be returned for repair or replacement:
A.K & Broda's Enterprise
Tamale Central Market Area
Northern Region, Ghana
Phone: (+233) 543177253 / 248984844
Email: returns@akbroda.com
Hours: Mon-Sat 8:00 AM - 6:00 PM
No, motorcycles cannot be returned once they have been delivered and set up. However, they are covered by our comprehensive 12-month warranty for any manufacturing defects.
Cash refunds are immediate upon inspection. Mobile money refunds take 1-2 business days, and bank transfers take 3-5 business days to process.
Yes, all returned items must be in their original packaging and unused condition. This helps us ensure the item can be resold and maintains our quality standards.
Yes, exchanges are possible subject to availability and price differences. If the new item costs more, you'll pay the difference. If it costs less, we'll refund the difference.
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